Payment and Cancellation Policy
BOOKING: For all portrait sessions; a non-fundable session retainer is required to book and hold the date for your session and serves as a cancellation fee. However, the fee can be credited towards a future session upon the photographers approval. All remaining balances are due at the time of the session.
For wedding packages; a 30% retainer is due immediately to book and hold the date of your event and also serves as a cancellation fee. The remaining balance is due two (2) weeks before the date of the wedding. you can break this up into multiple payments however you see fit.
PAYMENT: All sessions and packages (plus taxes) can be paid via cash, cheque, credit or debit card. If a client pays by cheque, the cheque must be clear and any uncleared cheque will have an additional charge to cover bank fees. The remainder at this time must be paid.
CANCELLATION POLICY: For portrait sessions, clients forfeit their session retainer pay to book the session. As previously stated, the fee can be credited towards a future session if the client rescheduled the appointment by calling 72 hours prior to the date of session and re-booking at an agreeable date and time.
For weddings and events, if for any reason the Client cancels before the wedding date, the Photographer will keep the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in writing, by mail or e-mail. However, if the client requires us to change the wedding date, we will do our best to accommodate the change and no fee will be charged as long as the new date is available and within five months of the original event date. If we’re not available for the new date, the original contract will be cancelled and subject to the cancellation policy.
If Vshoot Photography LLC cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer.